Terms of service

Effective [Effective date]. These terms are between you and [Business legal name], [Mailing address], which operates SealedDesk (“we”, “us”). By using our website or services you agree to them.

Plain-English summary. We help small contractors find and prepare for public bids. We are a private business and not a law firm or a government agency. You review, sign and submit every bid yourself. Month to month, cancel anytime.

1. What we provide

  • Free sample review: a one-page note on one bid you send, one per business.
  • Digest and Bid Desk: a weekly bid list with a bid, maybe or skip note on each item. Bid Desk adds one compliance matrix per month and deadline reminders for bids you are chasing. Extra matrices are available for a fee.
  • Onboarding packages: one-time preparation help, such as checklists, a capability statement and past-performance sheet.

Current prices are shown on our website and may change for future billing periods with notice to you before the change takes effect.

2. Who we are and what we are not

SealedDesk is a private, independent business. We are not a government agency and are not affiliated with, endorsed by or acting for SAM.gov, the General Services Administration, the SBA, any state or local procurement office or any other government body. We are not a law firm, and nothing we provide is legal, tax or accounting advice.

SealedDesk is run by Kodey Cross. Our reports are produced with AI assistance and reviewed by the owner, so the service is AI-assisted and owner-reviewed. Messages signed “Kodey Cross, SealedDesk” come from the service. We will tell you how a message was prepared whenever you ask.

3. Your responsibilities

  • The official solicitation and its addenda control. You must read them and confirm every requirement and deadline before you bid.
  • You review, sign and submit your own bids and registrations. We never register on your behalf and never hold your logins. Do not send us passwords or payment details.
  • You are responsible for your own licenses, insurance, bonding, eligibility and the accuracy of what you submit.

4. No guarantee of results

We cannot guarantee that you will win, qualify for, or be eligible to submit any bid. Bid information comes from public postings that can change or contain errors. We work to be accurate but provide it “as is”.

5. Billing, cancellation and refunds

  • Digest and Bid Desk are billed monthly in advance and renew each month until you cancel. There is no annual contract.
  • Cancel anytime: email hello@sealeddesk.com (or reply to any of our emails) with “cancel”. The cancellation stops the next charge. You keep access through the end of the period you paid for.
  • 30-day money-back guarantee (monthly plans): email us within 30 days of your first payment and we will refund it in full, no questions asked. You can cancel anytime.
  • Onboarding packages ($399, $999, $2,499) are one-time fees. If you are not satisfied, email us within 30 days of purchase and we will refund the package in full.
  • Payments are processed by [Payment processor]. Applicable taxes may be added.

6. Your content and our reports

You keep ownership of what you send us. You give us permission to use it to provide the service. Our reports, lists and templates are licensed to you for your own business use. Please do not resell or republish them. Public bid information remains subject to its original source.

7. Acceptable use

Do not misuse the site or service, attempt to disrupt it, scrape it, or use it for anything unlawful. We may suspend access for misuse.

8. Disclaimer and limit of liability

To the fullest extent the law allows, the service is provided “as is” without warranties of any kind, and we are not liable for lost profits, missed bids, rejected proposals or indirect or consequential damages. Our total liability for any claim is limited to the amount you paid us in the three months before the claim. Some places do not allow these limits, so they may not fully apply to you. [Have an attorney review sections 8 and 9]

9. Governing law

These terms are governed by the laws of the State of [Georgia], without regard to conflict-of-law rules. Disputes will be heard in the courts of [County, State].

10. Changes and contact

We may update these terms. We will change the date above and email customers about material changes. Questions: hello@sealeddesk.com. See also our privacy policy.